At Vida Medical, you're more than a patient
You're part of our story, our team, and our community.
Vida Medical is proud to continue and build upon the long-standing legacy of Rose Cottage Medical Centre in Allergy and Immunotherapy services, which has served the Launceston community with dedication for over 30 years.
Now under the co-ownership of Dr Preeti Deshpande and Dr Divya Singh, Vida Medical was established with a clear purpose — not only to preserve an essential local healthcare service but to enhance it. With a shared commitment to patient-centred care, our team is focused on strengthening and expanding the services available to our community.
In addition to specialising in Allergy and Immunotherapy, Vida Medical offers a full range of comprehensive General Practice services. Our vision is to create a modern, inclusive practice that continues to serve as a trusted healthcare home for generations to come.
At Vida Medical, we believe in evolving with the needs of our patients — honouring the past while looking forward to a healthier future for our community.
Our Vision
At Vida Medical, we envision a healthier, empowered community.
We strive to be a trusted partner in delivering high-quality, compassionate care that embraces diversity, promotes wellbeing, and strengthens our community.
We imagine a community where every story is heard, every culture is respected, and every patient walks away feeling stronger, healthier, and truly cared for.
Our Values
We believe healthcare is a partnership. Our role? To listen, guide, and give you the tools to take charge of your health.
Every patient, every visit — care that's thoughtful, evidence-based, and never rushed.
We honour the rich tapestry of backgrounds, beliefs, and traditions that make our community unique.
The best care comes when we work together — patients, doctors, nurses, and staff.
Patient Feedback & Complaints
These surveys are completely confidential and will help us to improve our services to you. We take your concerns seriously so please feel free to talk to your Doctor, Practice Manager or one of the staff members about any problems you may have had with our service.
If you have a comment or complaint, you are welcome to provide this feedback via the Patient Comment Form available at Reception. If you prefer to provide your feedback outside the practice, you are welcome to use our online form on the website or email reception@vidamedical.com.au or practicemanager@vidamedical.com.au.
We believe that problems are best dealt with within the practice. However, if you feel there is a matter you wish to take up outside the practice, you may contact:
Health Complaints Commissioner Tasmania
PO Box 960, Hobart TAS 7001
📞 1800 001 170
✉️ health.complaints@ombudsman.tas.gov.au